Privacy Policy
Introduction
Welcome to https://dehumidification-services-pomona-ca.ecojohns.com (hereafter referred to as “Dehumidification Services Pomona CA,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of information in accordance with various international privacy laws, including:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
- Quebec Law 25 on the protection of personal information in the private sector
- The General Data Protection Regulation (GDPR) of the European Union
- Brazil’s Lei Geral de Proteção de Dados (LGPD)
- California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s User Choice and Consent Act (UCPA), Connecticut’s Connecticut Transparency and Accountablity Law (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
Scope
This policy applies to all aspects of our online presence, including but not limited to:
- Our official website at https://dehumidification-services-pomona-ca.ecojohns.com
- Any mobile applications or services offered by us
- Interactions with our customer support team
- Newsletters, emails, calls, and texts/SMS communications initiated by us
Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.
Processing Activities
This policy guides how we interact with users when:
- You sign up as an authorized user for our applications or services
- You visit our website or use linked services
- You engage with our marketing and communication channels
Personal Data Collection
We collect several types of personal data, including but not limited to:
- Account Information: Details related to your registration and account creation.
- Payment Information: Transaction details required for processing payments.
- Financial Information: Financial records associated with your use of our services or products.
- Purchase Information: Data about items you buy from us, including quantities and purchase dates.
- Mobile Device Identifiers: Unique identifiers from your mobile device used to access our services.
- Location Data: Geographic tracking data provided by your browser or device.
- Feedback: Comments, reviews, and ratings you share with us.
- Social Media Information: Details from social media platforms when you interact with our content on these sites.
- Product Information: Preferences, usage patterns, and other insights about products we offer.
We collect this data through various methods: user input forms, browsing interactions, cookies, analytics tools, and third-party providers who share data with us under their respective privacy policies.
Cookies
We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser or device and can be categorized as:
- Strictly Necessary: Essential for navigating our site and providing services you’ve requested.
- Preference: Remembering user preferences, language settings, and other customization options.
- Analytics: Tracking website usage to analyze trends and improve performance.
Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.
Retention and Deletion
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:
- Processing transactions and delivering services requested by users.
- Complying with legal obligations and regulatory requirements.
- Maintaining secure and reliable systems.
- Enhancing and improving our products and services.
Once the retention period expires or these purposes are fulfilled, we delete or anonymize the data to prevent direct identification.
Security Measures
We have implemented robust organizational and technical safeguards to protect your personal data:
- Employing encryption for secure data transmission and storage.
- Utilizing secure third-party processing partners who adhere to strict privacy standards.
- Regularly reviewing and updating our security protocols to adapt to evolving threats.
Children’s Privacy
We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
- Access and rectification of your data.
- Erasure or deletion of your data.
- Restriction or objection to the processing of your data.
- Data portability, allowing you to move or copy your data to another service provider.
- The right not to be subject to automated decision-making processes.
- Filing appeals or complaints with our privacy team and relevant supervisory authorities.
To exercise these rights, please contact our Privacy Team at your earliest convenience. We will respond to your requests in accordance with applicable laws.
Changes to Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Information
For any questions, requests for data removal, or privacy-related inquiries, please contact us:
- By email: [email protected]
- Via postal mail: [Our Physical Address]
We are dedicated to addressing your concerns and ensuring a transparent and secure experience with Dehumidification Services Pomona CA.